Continuation to my post on Nov 27th about Salesforcs vs. Appshore .. during my one month trial period with both applications:
Salesforce:
- sent me account activation email
- sent me several emails asking for feedback
- account manager called and left a message, asking me to call and talk about my experience with sales force, offer to help
- account manager followed up her call w/email, asking me to call or email back. I emailed back saying that I would contact her if I needs to.
- 1 week before the end of my 1-month free trial, I received an email about participating a 90-min usability testing for $50 amazon gift certificate
- 2 days before the end of my free trial, received email about subscribe to the service (pay) or convert to free lifetime personal account
Appshore:
- account activation email is the only email they send out proactively
- good support by phone, when you call them